SHIPPING POLICY

ANNE ATELIER

Free shipping on all orders. Orders are processed within 1–3 working days. Delivery takes approximately 8–12 working days.

1–3 working days
Processing

8–12 working days
Delivery

FREE SHIPPING
No minimum order

ANNE ATELIER

Order placed
Immediately

Processing
1–3 working days

Dispatch
After processing

DELIVERY TIMES

Below you will find the average delivery times for all our orders:

Stage	Time
Order processing	1–3 working days (may take longer if an order is placed late on Friday evening or during the weekend)
Estimated delivery	8–12 working days after dispatch

HOW TO PLACE AN ORDER

The ordering process on the Anne Atelier website is designed to be as simple as possible. Follow the steps below:

1 - Product

Go to the product page and add your desired product to your basket by clicking the black "Add to Basket" button. Make sure you have selected the correct options.

2 - Proceed to Checkout

Click "Proceed to Checkout". Enter your delivery details correctly on the information page. Once all information has been entered correctly, click "Continue to Shipping".

3 - Review

Check the delivery information you have entered on the shipping page. At this stage, you will see that all deliveries are completely free of charge. Click "Continue to Payment".

4 - Payment

Select your preferred payment method. All payments are processed using SSL encryption, so you can always enjoy a secure payment experience.

5 - Confirmation

Click "Complete Order", after which you will be redirected to your selected payment method. Follow the instructions to complete your purchase. If you experience any problems, please contact us.

PAYMENT METHODS

Anne Atelier uses secure, SSL-encrypted payment methods, so you can always shop with confidence.

Credit Card
AMEX · Mastercard · Maestro · Visa

PayPal
PayPal account

Klarna
Invoice / Pay later

EPS
Electronic payment

Sofort
Instant bank transfer

SSL
All payments encrypted

SHIPPING COSTS

We cover the shipping costs for all orders.

All products are delivered directly to your door completely free of charge. There is no minimum order value.

ORDER DISPATCH

Have you found the perfect style or accessory on our website? We want you to receive it as quickly as possible! That's why we make every effort to process and dispatch your order as quickly as possible.

To offer our products at fair prices, we consolidate orders into larger batches and dispatch them together once the required minimum quantity has been reached. Thank you for your understanding and for helping us work towards a better and more sustainable world.

Please note: Like many other online shops, we can be very busy and delays may occasionally occur. Please take this into consideration when placing your order. We will always do our best to dispatch your order as quickly as possible.

To ensure that your order is dispatched today, please contact us by email. Our customer service team will be happy to help you find the best possible solution.