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Privacy policy

PRIVACY POLICY

ANNE ATELIER

Website Privacy Policy

A ready-to-use privacy policy template for your online shop. Replace [Shop Name] with your actual business name throughout the document before publishing it on your website.

Data Collection
Cookies
Payments
Analytics
User Rights

Important: Replace [Shop Name] with your actual business name throughout this document before publishing it. This template is provided for educational purposes and may need to be adapted to your specific legal requirements.

1 INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we provide information about the processing of your personal data when using our website.

Personal data means any information that can be used to identify an individual.

1.2

The data controller responsible for processing personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is Anne Atelier.

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (such as orders or enquiries), this website uses SSL or TLS encryption.

You can recognise an encrypted connection by the "https://" shown in your browser's address bar and the padlock symbol.

2 COLLECTION OF DATA WHEN VISITING OUR WEBSITE

When you use our website solely for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server.

We collect the following technically necessary information:

  • Website visited

  • Date and time of access

  • Amount of data sent in bytes

  • Source from which you accessed the website

  • Browser used

  • Operating system used

  • IP address used (where applicable, in anonymised form)

The processing is based on Article 6(1)(f) of the GDPR, namely our legitimate interest in ensuring the stability and functionality of our website.

The data will not be disclosed to third parties or used for any other purposes.

3 COOKIES

To make your experience on our website more convenient and to enable certain functions, we use cookies.

Cookies are small text files that are stored on your device.

Some cookies are deleted after you close your browser. Others remain on your device and allow your browser to be recognised when you visit our website again.

Cookies may collect information such as browser information, location data and IP address information.

In some cases, cookies are used to facilitate the ordering process, for example by remembering the contents of your shopping basket.

You can configure your browser to notify you when cookies are being used or to block their use.

Please note: The functionality of our website may be limited if cookies are not accepted.

4 CONTACTING US

When you contact us, for example by email or through a contact form, we collect personal data.

The information is used solely to process your enquiry and communicate with you.

The legal basis for processing is Article 6(1)(f) of the GDPR.

If your enquiry relates to entering into a contract, the legal basis for processing is Article 6(1)(b) of the GDPR.

Your data will be deleted once your enquiry has been fully processed, unless we are subject to statutory retention obligations.

5 CREATING A CUSTOMER ACCOUNT AND PROCESSING CONTRACTS

When you provide us with personal data for the purpose of fulfilling a contract or creating a customer account, we process this data in accordance with Article 6(1)(b) of the GDPR.

You may delete your customer account at any time by contacting the data controller.

We store and use the information for the purpose of processing and fulfilling the contract.

6 USE OF DATA FOR DIRECT MARKETING

6.1 Email newsletter

If you subscribe to our newsletter, we will send you information about our offers and promotions.

Your email address is required in order to send you the newsletter.

We use a double opt-in confirmation process.

You can unsubscribe from the newsletter at any time.

6.2 Newsletter for existing customers

If you have provided your email address when making a purchase, we may send you offers relating to similar products.

You have the right to object to this at any time.

7 PROCESSING OF DATA FOR ORDER FULFILMENT

The personal data collected may be shared with the delivery company responsible for shipping your order where this is necessary to fulfil the delivery.

Payment information may be transferred to payment service providers for the purpose of processing payments.

8 REVIEW REQUESTS

We may use your email address to ask you to leave a review of your order if you have given your consent to this.

You may withdraw your consent at any time.

9 SOCIAL MEDIA PLUG-INS

Our website may contain social media features, such as Facebook, Google and Instagram plug-ins.

These features are implemented in a privacy-conscious manner, and a connection to the relevant services is not established until the user activates the feature.

10 ONLINE MARKETING

We use online advertising tools, such as Google services, to display more relevant advertising to users.

The processing of data is based on Article 6(1)(f) of the GDPR.

11 WEB ANALYTICS

We use Google Analytics to analyse the use of our website.

The service uses cookies and helps us understand visitor behaviour and how users interact with our website.

12 RETARGETING AND MARKETING

We may use services such as Facebook Pixel and Google Remarketing to measure the effectiveness of our advertising.

Data processing takes place only on the basis of the applicable consent.

13 RIGHTS OF THE DATA SUBJECT

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request the deletion of your personal data

  • Request restriction of the processing of your personal data

  • Object to the processing of your personal data

  • Receive your personal data in a portable format

  • Withdraw your consent at any time

  • Lodge a complaint with a supervisory authority

14 RETENTION PERIOD FOR PERSONAL DATA

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal retention obligations.

When the data is no longer required, it will be deleted appropriately.